Shipping policy

Shipping & Delivery Policy

Gardezi Farms

At Gardezi Farms, we carefully harvest, grade, pack, and dispatch seasonal produce with the goal of delivering freshness directly from our orchards and trusted farms to your doorstep.

Because fresh fruits are natural and perishable products, delivery timelines, ripening stages, and transit handling may vary slightly depending on weather, city location, and courier operations.

This policy outlines how our shipping and delivery process works across Pakistan.

1. Delivery Coverage

Gardezi Farms currently delivers to major cities and selected regions across Pakistan.

Certain highly perishable products may only be available in limited cities depending on:

Transit feasibility
Weather conditions
Product sensitivity
Seasonal availability

Delivery availability may change during peak season periods.

2. Order Processing Timeline

Orders are generally processed within:

12–48 hours after order confirmation

During peak mango season, holidays, promotional campaigns, or high-volume periods, processing times may extend slightly.

Orders placed after operational cut-off timings may be processed the following business day.

3. Delivery Timelines

Estimated delivery timelines:

Region	Estimated Delivery Time
Major Cities	1–3 Business Days
Remote Areas	2–5 Business Days

Delivery timelines are estimates only and may vary due to:

Weather conditions
Courier network delays
Operational disruptions
Traffic and routing conditions
National holidays
High seasonal order volume

4. Fresh Produce Transit Policy

Fresh fruits continue to naturally ripen during transit.

For product safety and shelf life:

Mangoes are often dispatched mature-green or semi-ripe
Citrus may vary in peel texture and color
Berries and cherries are dispatched according to seasonal sensitivity

Minor softness, ripening progression, or cosmetic transit marks may naturally occur during shipping and are considered part of fresh produce handling.

5. Packaging Standards

To protect product quality during transit, our team follows structured packing procedures which may include:

Ventilated packaging
Cushioning materials
Layer separation
Ripening management
Seasonal protection methods
Reinforced boxes for long-distance shipping

Packaging methods may vary depending on:

Fruit type
Weather conditions
Transit duration
Product sensitivity

6. Delivery Attempts & Customer Availability

Customers are responsible for ensuring availability at the provided delivery address.

If delivery fails due to:

Incorrect address
Unreachable contact number
Customer unavailability
Repeated refusal to receive order

The shipment may:

Be delayed
Be returned
Lose freshness due to extended transit time

Gardezi Farms is not responsible for product deterioration caused by unsuccessful delivery attempts.

7. Same-Day & Scheduled Delivery

Same-day or scheduled delivery may be available in selected cities for certain products.

Availability depends on:

Product type
Inventory readiness
Operational capacity
Courier availability

Scheduled delivery requests are treated as preferred timelines and may occasionally shift due to operational constraints.

8. Shipping Charges

Shipping charges may vary based on:

Delivery city
Box weight
Product category
Seasonal courier rates
Promotional offers

Applicable delivery charges are displayed during checkout.

Free shipping campaigns, when applicable, remain subject to minimum order requirements and operational feasibility.

9. Heat & Weather Disclaimer

Fresh fruit quality may naturally react to:

Extreme summer temperatures
Long-distance transit
Humidity conditions
Seasonal climate fluctuations

While every effort is made to maintain freshness, slight softness, ripening acceleration, or cosmetic changes may occur during hot weather transit.

10. Courier Delays & External Disruptions

Gardezi Farms works with third-party logistics and courier partners across Pakistan.

We are not responsible for delivery delays caused by:

Weather disruptions
Flight cancellations
Political or operational disruptions
Road blockages
Courier network issues
National emergencies
High seasonal shipping pressure

In such situations, our team will make reasonable efforts to coordinate and update customers where possible.

11. Corporate & Bulk Orders

Large-volume or corporate orders may require:

Advance booking
Dispatch scheduling
Special packaging
Operational coordination

Delivery timelines for corporate orders may differ from standard retail orders.

12. Order Tracking & Support

Customers may contact support for shipment assistance through:

WhatsApp: +923070553030 & +923394273391
Instagram Direct Message: www.instagram.com/GardeziFarms
Facebook Messenger: www.facebook.com/GardeziFarms
Website Contact Form
Email Support: gardezifarmsmultan@gmail.com

Please keep your order number available for faster assistance.

13. Failed Deliveries & Re-Dispatch

If an order is returned due to customer-related delivery failure, re-dispatch may:

Require additional shipping charges
Depend on the product condition upon return
Be subject to product availability

Perishable products may not qualify for re-shipment if freshness has been compromised.

14. COD Verification Policy

Cash on Delivery (COD) orders may require:

Phone verification
WhatsApp confirmation
Advance Payment confirmation during peak season

Unverified orders may be delayed or cancelled for operational protection.

15. Our Commitment

At Gardezi Farms, we believe the journey from orchard to doorstep should reflect care, honesty, and respect for seasonal produce.

Every order is packed with the intention of delivering freshness, authenticity, and a premium farm-to-table experience across Pakistan.

Thank you for supporting seasonal agriculture and responsibly harvested produce.